Published Nov 11, 2024

INOGENI-TOGGLE-User-Guide-V1-8

 

INOGENI TOGGLE

 

 

 

User guide

Version 1.8

1/10/23

 



Version history

Version

Date

Description

1.0

April 9, 2021

First release

1.1

May 20, 2021

Update RS232 commands section. Change « HOSTx » for « PCx ».

1.2

June 15, 2021

Adding block diagram.

1.3

June 22, 2021

Add GPIN level mode.

1.4

August 27, 2021

Adding more detailed RS232 communication explanations.

1.5

September 13, 2021

Adding more detailed RS232 communication explanations.

1.6

November 8, 2021

Add button lock status (LEDs) with firmware 1.3.

1.7

January 7, 2022

Adding RS232 connection diagram.

1.8

January 23, 2023

Adding new operating mode.

Added more precision on serial protocol.

Added troubleshooting section.

 

Contents

 



Typical application

Here is a typical connection diagram used for the TOGGLE device in a videoconferencing setup.

Block Diagram

Here is a simple block diagram of the TOGGLE unit.



Device interfaces

Here are the devices interfaces.

 

 

 

 

 

 

RS232 and GPIN interfaces

 

3 x USB-A ports for devices

PC #1 USB-B port

PC #2 USB-B port

Push-button

+12V power input

 

PC #1 led indicator

 

PC #2 led indicator

 

Power indicator

 



Leds behavior

Here are the leds behavior:

PCx LEDs

OFF

No PC connected.

SOLID

PC currently selected.

ONE HOST BLINK

PC detected but not currently selected.

BOTH HOST BLINK

User pushed the button, but the button is locked. Please see SCLK command.

Power LED

OFF

No power present on board.

SOLID

Power detected.

BLINK

Over-current detected on USB devices.

LED Intensity

FULL intensity if power is provided through external power supply.

MEDIUM intensity if power is provided through USB connections (PC1 or PC2).

 

 

IMPORTANT: If all leds are blinking in sync, this means the unit is in the upgrade process. This happens only while you upgrade the unit.

 

 

Operating modes

There are two modes supported by the device. They will be explained here.

Automatic

This is the default mode. This mode will switch automatically to the last PC2 connected. If the current PC is disconnected, the device will switch back to the other PC if it is detected. Push-button action and remote control are also supported.

Manual

The manual mode will enable you to force a specific PC selection. Push-button action and remote control are also supported. It is possible to turn OFF both PCs in manual mode.

Manual with fallback

The manual mode with fallback is supporting the same features as the manual mode. It will only add the possibility to switch to the other detected PC connection automatically if the selected PC is disconnected. This mode is implemented in firmware 1.4+.

These modes can be set through our INOGENI Control App or through the RS232 interface. The mode will be saved onboard the device.

Specifications

Here is the complete specification.

Physical details

Dimensions (W x L x H)

70 x 83 x 23 mm

Power supply

12V

Power consumption

Up to 1.2A

Weight

113 g

Package content

2 x USB 3.0 Type-B to Type-A cables.

1 x terminal block connection.

1 x 12V power supply.

Operating temperature

0° to 45° C (32° to 113° F)

Storage temperature

-40° to 105° C (-40° to 221° F)

Origin

Canada

Warranty

2 years

 

 

General specifications

USB host ports

2 x Type-B USB 3.0/2.0 compatible.

USB device ports

3 x Type-A USB 3.0/2.0 compatible.

Serial interface

Baud rate: 9600

For control purpose. See Serial communication protocol section for more details.

Push-button

Physical switch to select host.

GPIN

Contact-closure control.

Controlled by open-drain IO (short to ground) or driven IO.

Supported voltage range: 0V to +12V max.

Voltage threshold is 0.7V for HW revision 2.0.

Voltage threshold is 2.3V for HW revision 3.0+3.

Device current limit

1.8A shared current limit for all 3 x USB device ports.

You can monitor current consumption through RS232 and our Control App.

 

Software

 

Upgrade

Field upgradable through our INOGENI Control App.

Control

Automatic, manual or remote control.

Current configuration is saved onboard.



Serial communication protocol

Here is the complete list of commands provided through the serial connection. Pinout is indicated on the enclosure.

Baud rate: 9600 // Data bits: 8 // Stop bits: 1 // Parity: None // Flow control: None

Commands

Arguments

Return

Function description

FW

NA

FW_VER:X.Y”

where X = MAJOR and
Y = MINOR version.

Get firmware version.

SLCK

0,1

NA

Set/unset button LOCK

GLCK

NA

0,1

Get button LOCK status.

SH

0,1,2

NA

Select PC.

0=OFF

1=PC1

2=PC2

GH

NA

0,1,2

Get PC selected.

0=OFF

1=PC1

2=PC2

GCAUSE

NA

“HOST_OFF“

“HOST_CHG“

“BTN“

“CMD“

Get last PC switching cause:

- HOST_OFF: No inputs selected. PC selection process is changing between PC1 and PC2 or both hosts are OFF.

HOST_CHG: PC1 or PC2 appeared / disappeared in mode AUTO;
- BTN: Button has been used to change PC selection.

- CMD: RS232 command has been used to change PC selection.

GHV

1,2

“X.YZV

Where X = units value

YZ = decimal value

Get PCx voltage.

GDI

1,2,3

“X.YZA

Where X = units value

YZ = decimal value

Get device X current.

SGMOD

0,1

NA

Set GPIN mode: (pulse =’0’, level = ‘1’)

GGMOD

NA

0,1

Get GPIN mode (pulse =’0’, level = ‘1’)

GHPW

1,2,3

0,1

Get HUB power status. If report ‘0’, then the HUB had turned OFF the specified USB port (overcurrent).

SAVE

NA

NA

Save settings.

SEV

0,1

NA

Set/clear events (prints).

SM

0,1,2

NA

Set/clear manual mode.

(auto=’0’, manual=’1’, manual_with_fallback=’2’)

GM

NA

0,1,2

Get manual mode status.

DEF

NA

NA

Force factory default settings

RST

NA

NA

Reset MCU.

H

NA

List of all commands

Get user help.

You need to add a carriage return character “\r” at the end of the command string.

All commands without return values will append 2 possible answers: “[CommandEcho]\n\rACK\n\r” if successful or “[CommandEcho]\n\rNACK\n\r” is unsuccessful.

All commands with return values will return the following pattern:

  • If command is successful: “[CommandEcho][Value]\n\rACK\n\r

  • If command is unsuccessful: “[CommandEcho][Value]\n\rNACK\n\r

[CommandEcho] is the serial buffer sent to device.
[Value] is the returned value for command.

 

NOTE: The user needs to put a space character between the command name and argument. For example, when user wants to choose HOST#2, you need to send “SH 2\rto the device. Please note the space character.

 

 

GPIN Mode

With the introduction of firmware 1.1+, there are two (2x) GPIN modes: pulse mode and level mode.

The GPIN pulse mode is the factory default. Each transition from HIGH to LOW on GPIN pin will force a PC change. See the following picture for the explanation of the mode.

Figure 1 : GPIN Pulse Mode

  • The GPIN level mode uses a level “0” (short to ground) and “1” (open or voltage higher than threshold) to select a specific PC.

    • A level “0” or short to ground: PC2 is selected.

    • A level “1” or open: PC1 is selected.

Important Notes about GPIN

  • It is recommended to set the Toggle in manual mode with the UART command “sm” when using the GPIN (especially with level mode). If the Toggle is used in auto mode, any changes on the PCx side will affect the PC selected even if the GPIN level mode is used.

  • It is also recommended to lock the button with the UART command “slck” when the GPIN is used in level mode.

  • For Toggle with a hardware revision of 2.0, you need to connect the external power supply to use the GPIN. The Control App software from INOGENI will report the exact hardware revision.

Settings

Some settings can be saved with the “SAVE” command. These settings are:

- Presence or absence of events on serial ports. Events are used for diagnostic. An event returned by the unit always starts with the string “EVT:” The “SEV” serial command is used to enable/disable the events. This command also automatically saves this setting inside the device.

- Manual or automatic mode for PC selection. The “SM” command is used to switch between manual and automatic modes. This command also automatically saves this setting inside the device.

- If manual mode is selected and the GPIN level mode is disabled: the specific PC selected is also saved. The “SH” command is used to select between PC1, PC2 or OFF. This command also automatically saves this setting inside the device.

- If the button is locked or not. The “SLCK” command is used to select between these modes. *This command also automatically saves this setting inside the device with firmware 1.3+.

- If the GPIN level mode is selected or not. The command “SGMOD” is used to select between these modes. *This command also automatically saves this setting inside the device with firmware 1.3+.

- The “DEF” command restores the default settings of the device. It will take effect immediately. The factory default settings are:

  1. No events.

  2. Automatic mode for PCx selection.

  3. GPIN_LEVEL disabled.

  4. Button unlocked.

- The user can change settings with both the serial port commands and with the Control App (see next section).



INOGENI Control App

You can use our Control App to monitor firmware information, upgrade and configure your unit.

 

NOTE: You need to use the USB-B to USB-A cable provided with the box for the Control App to detect the unit.

 

 



Troubleshooting

Here is the troubleshooting section for the device.

Problem

Resolution

When the device switches the USB peripherals from the room PC to the BYOD laptop, the room PC is telling the user that the devices are no longer present. Is that normal?

Yes, this is normal since the device is a hard USB switch. However, there are some customization that can be done on the Room PC to avoid this kind of alerts.

 

Here for Zoom Rooms, it is possible to disable alerts through Zoom Room management system portal.
https://support.zoom.us/hc/en-us/articles/205394099-Zoom-Room-alerts#:~:text=You%20can%20use%20location%20hierarchy,enable%20or%20disable%20an%20alert

Here for MTRs, it is possible to add rules to disable alerts to be sent over specific channels.
https://learn.microsoft.com/en-us/microsoftteams/alerts/device-health-status

 

Support

Engineered by video professionals, for video professionals, it is your most compatible USB 3.0 device. INOGENI expertise at your fingertips:

  • Expert Technical Support team at support@inogeni.com for immediate help or if you have any technical question about our products.

  • Extensive Knowledge Base to learn from other customers experiences.

© Copyright 2023 by INOGENI INC. All Rights Reserved.

INOGENI name and logo are trademarks or registered trademark of INOGENI. Use of this product is subject to the terms and conditions of the license and limited warranty in effect at the time of purchase. Product specifications can change without notice.

INOGENI, Inc. 
1045 Avenue Wilfrid-Pelletier
Suite 101
Québec, QC, Canada, G1W0C6

 

 

1

2 PC: any host computer or laptop.

3 Please use the Control App from INOGENI to identify the hardware revision of your product.

I

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